The truth about using insurance

It’s about privacy.


Some people like to utilize their health insurance benefits when seeking psychotherapy. While doing so can help cut costs, there are several things Dr. Shelley would like you to know when deciding to use insurance.

First, Dr. Shelley is out-of-network with all insurance carriers. In order for insurance to cover services, you must be a psychotherapy patient with a diagnosable condition. After the first session, Dr. Shelley can let you know if you qualify. If you do, Dr. Shelley will give you a Superbill following your visit that you can submit to your insurance company for reimbursement. If your insurance carrier pays for your services, they have the right to request information about your treatment. This puts you in a position where your visits cannot be guaranteed to be private between you and Dr. Shelley because the insurance company has rights. However, outside of your insurance carrier, your visits will be completely confidential, except in the case of child or elder abuse or in cases where the patient is a danger to themselves or others.

Dr. Shelley also accepts payment through FLEX and HSA plans. These payments, while utilizing insurance benefits, do not give insurance companies access to information about your case and give the added benefit of being pre-tax.